Report anything
File it once.
Filing is free and no lawyer is needed.
support@igjc.in
What can be filed
Two tracks.
Merchant track
- Non-payment or credit default by a trade buyer.
- Short weight or purity shortfall in a supply.
- Karigar disputes over metal, orders or wages.
- Unfair treatment during BIS or GST action.
- Misuse of a member's brand or HUID records.
Consumer track
- Purity or hallmark not matching what was sold.
- Buyback terms not honoured.
- Making charges different from what was quoted.
- A gold savings scheme not settled.
Evidence
Keep these ready.
- Invoice or delivery challan
- Hallmark or assay certificate
- Written communication
- Payment proof or bank statement
- Scheme terms or app screenshots
- Any notice received
Escalation
Where a case can go next.
BIS
Hallmarking and assay matters.
GST & tax authorities
Invoice and audit disputes.
Consumer commission
Consumer claims against a member.
Police / EOW
Fraud and theft.
Redressal Board
Appeals against a mediation outcome.
File a report
Send us the details.
Report an issue
Or email support@igjc.in.