About the Council
Built in the South, for the whole trade.
South India accounts for a decisive share of India's gold retail, yet the jeweller here has spent years explaining the same problems to bodies designed elsewhere. The Indian Gold and Jewel Council was formed so that the trade's own members — retailers, wholesalers, karigar units and platforms — set the agenda, run the redressal and answer for the standard.
Mission
To make honest jewellery trade the easiest trade to run in India. We do that by resolving member disputes directly, translating regulation into work a shop can actually do, and holding every member — including the largest digital gold platform — to one published standard.
Vision
A market where a customer can walk into any member showroom, or open any accredited app, and know the gold is real, the price is explained and there is somewhere to go if it is not.
What makes us different
A mission with consequences attached.
Plenty of associations publish values. The Council's are enforceable: breach the code and a member faces mediation, public listing, suspension or expulsion — decided by an independent board, not by the largest members.
Not advisory
Binding code
Signed at admission and re-affirmed annually. Every clause is testable and every breach has a defined consequence.
Arm's length
Independent redressal
The Redressal Board is chaired by a non-trade member so a complaint against a big member is heard the same way as one against a small one.
Transparent
Published outcomes
Case counts, resolution times and enforcement actions are disclosed to members every quarter and summarised publicly every year.
Governance
Who decides what.
All members
General Body
One member, one vote. Elects the Governing Council, approves the annual accounts and ratifies any change to the code of conduct.
Elected, 3-year term
Governing Council
Sets policy, appoints the Secretariat and represents the trade before BIS, GST authorities, state governments and the RBI.
Independent
Redressal Board
Chaired by a non-trade member. Hears mediation appeals and rules on complaints against members, including expulsion.
SRO authority
Digital Gold Wing
Owns the digital gold standards, accreditation register, audit empanelment and the enforcement ladder for platforms.
Office-bearer names and chapter conveners are published in the annual report and notified to members at each general body meeting.
Code of conduct
What every member signs.
- 01Sell only hallmarked jewellery with a valid HUID, and show the certificate without being asked.
- 02Publish making charges and wastage in writing before the sale, not on the bill afterwards.
- 03Honour the buyback and exchange terms quoted at the time of sale.
- 04Pay karigars at or above the Council's fair-wage floor, on the agreed cycle.
- 05Settle disputes through the Council's mediation before public escalation.
- 06For digital gold: hold 1:1 allocated metal, disclose all fees, and submit to quarterly audit.